If you are worried about the welfare of a child or adult at risk

North Yorkshire Council

Where there are significant immediate concerns about the safety of a child, you should contact the police on 999

Everyone has a responsibility to refer a child when it is believed or suspected that a child:

  • Has suffered significant harm and /or;
  • Is likely to suffer significant harm and/or;
  • Has developmental and welfare needs which are likely only to be met through provision of family support services (with agreement of the child’s parent).

If you believe the situation is urgent but does not require the police, please call 0300 131 2 131 to make a telephone contact.

Should your call be outside of business hours (Monday – Friday / 9am-5pm) please still call 0300 131 2 131 to speak to the Emergency Duty Team.

A written referral using the universal referral form must be completed and submitted within 24 hours of your telephone call.

You do not need to make a telephone contact prior to submitting a written referral should the situation not be urgent.

To make a written referral, a universal referral form must be completed (on website). You must ensure that all relevant information, including parental consent or clear reasons why this has not been obtained, is provided to ensure that the referral can be progressed as effectively as possible. You will receive acknowledgement of your contact being received. Should you not receive this please follow up to ensure your information has been received.

City of York Council

Multi Agency Safeguarding Hub (MASH) is a multi-agency single point of contact for all concerns about children and to make sure that children receive the right level of support.

Reporting child abuse

If you’re concerned about a child or young person, you must contact the MASH team. If there are immediate concerns about the safety of a child, you should contact North Yorkshire Police on 999

Contact MASH Monday to Friday, 8.30am to 5.00pm:

Contact MASH Early Help Team to make an early help referral or access advice:

Outside office hours, at weekends and on public holidays, contact the Emergency Duty Team

North Yorkshire Police: 999 or 0845 606024 (Ask for control room – *EMERGENCIES ONLY*)

The police should only be called where there is immediate danger to a young person. If it is believed that there is no immediate danger, contact should be directed towards North Yorkshire Council or City of York Council services.

Safeguarding Children Boards

North Yorkshire Safeguarding Children Board

Website: www.safeguardingchildren.co.uk

City of York Safeguarding Children Partnership

Website: www.saferchildrenyork.org.uk

Safeguarding Adults Boards – Report adult abuse

North Yorkshire Safeguarding Adults Board

If you or the person you are concerned about is in danger and immediate action is required, you should ring the emergency services on 999.

If you or the person you are concerned about is not in immediate danger, you should ring our customer services centre on 0300 131  131. This includes outside of office hours.

York Safeguarding Adults Board

To report a crime:

  • in an emergency, contact the police: 999
  • if the person is not in immediate danger, contact the police: 101

To report a safeguarding concern:

  • contact adult social care, tel: 01904 555111 (office hours) or fax 01904 554055
  • hearing impaired customers can use the text facility 07534 437804 and generic fax number 01904 554017
  • out of hours: 01609 534527
  • use the Safeguarding Adults ‘concern form’ and return this by email or post to Adult Social Care

North Yorkshire Sport Safeguarding Contacts

North Yorkshire Sport

Garth de Roux

Active Communities Manager – Deputy Safeguarding Officer (1st point of contact for concerns)

01423 637662 / Garth@northyorkshiresport.co.uk

Simon Pierce

Health and Wellbeing Manager – Deputy Safeguarding Officer

01423 637657 / 07414 911218 / Simon@northyorkshiresport.co.uk

Damien Smith

Director of Operations – Strategic Lead for Safeguarding

01423 637652 / Damien@northyorkshiresport.co.uk


National Support Organisations

Ann Craft Trust

As a leading authority in safeguarding adults from abuse, the Ann Craft Trust want to live in a world where people live safely, free from the risk of abuse.

Through pioneering training, practice reviews and contributing to world-leading research, they support organisations to safeguard disabled children and adults at risk and minimise the risk of harm. Their work is dedicated to key issues affecting disabled children and adults at risk including forced marriage, financial abuse, sexual exploitation and disability hate crime.

Telephone: 01159515400

Email: ann-craft-trust@nottingham.ac.uk


1 in 5 children in the UK have suffered abuse or neglect. That’s why, across the UK, Channel Islands and Isle of Man, The NSPCC are working to protect children today and prevent abuse from happening tomorrow.

But they can’t reach every child without your help.

Their ‘Every Day’ campaign shows the amazing difference we can make together – real stories told by real NSPCC practitioners and volunteers about the children and families they’ve worked with and the life-changing impact they’ve seen.

Help for adults concerned about a child
Call us on 0808 800 5000

Help for children and young people
Call Childline on 0800 1111

website: www.nspcc.org.uk
Email: help@nspcc.org.uk

Child Protection in Sport Unit

The Child Protection in Sport Unit (CPSU) is a partnership between the NSPCCSport EnglandSport Northern Ireland and Sport Wales.

The Unit was founded in 2001 to work with UK Sports Councils, National Governing Bodies (NGBs), County Sports Partnerships (CSPs) and other organisations to help them minimise the risk of child abuse during sporting activities.

This followed a series of high profile cases of abuse of young athletes by those in positions of trust such as coaches in the sports.

Telephone: 0116 3665580 / Website: www.thecpsu.org.uk Email: cpsu@nspcc.org.uk


They are there for you, whatever’s on your mind. They will support you. Guide you. Help you make decisions that are right for you.

Their tips and techniques, ideas and inspiration, can help you feel more in control. And you can access them in your own time, at your own pace.

0800 1111

For further information and North Yorkshire Safeguarding Contacts, please download the full contacts document below

NYS Safeguarding Contacts Nov 23

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